Question 1: You are Divyansh/Divyanshi of C-25, Subhash Nagar, New Delhi. Recently, you purchased a colour television that is not working properly. Write a letter of complaint to Messrs Frontier Electronics Corporation, Karol Bagh, New Delhi, asking for its immediate replacement. Invent necessary details.
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Answer
C-25, Subhash Nagar
New Delhi
12 July
The Manager
Messrs Frontier Electronics Corporation
Karol Bagh
New Delhi
Subject: Request for replacement of defective colour television
Sir/Madam,
I purchased a colour television from your showroom on 5 July. The set worked for only two days and now switches off repeatedly. The picture also flickers and the sound disappears. I have kept the cash memo and warranty card safely. As the product is still under warranty, I request you to replace it immediately with a new set. Kindly arrange a technician's visit or inform me of the replacement procedure within seven days. I hope the matter will be resolved promptly.
Yours faithfully,
Divyanshi